Question 1

What is Do Not Panic (DNP)?

Accepted Answer

Do Not Panic (DNP) is a panic alarm and emergency response platform developed by Silver Fox Dynamics (SMC-Private) Limited. It connects individuals, families, and businesses with verified private security response teams in real time. When you trigger a panic alarm, DNP routes your alert to the nearest available responder and provides live tracking as they approach.

Question 2

What is a panic alarm app?

Accepted Answer

A panic alarm app is a mobile application that lets you send an emergency alert with your exact location to a security response team with a single tap. DNP's panic button uses a discreet double-tap trigger — two taps sends your alert and location straight to a nearby unit, with live tracking as they head your way.

Question 3

How does DNP's panic button work?

Accepted Answer

You register and connect with a verified Security Provider available through DNP. When you need help, a double-tap on the panic button sends your alert and exact location to your provider's control room. The dispatcher triages the alert and assigns the nearest available security team. You can then track your assigned responder on a live map.

Question 4

What is the best panic alarm app for families?

Accepted Answer

DNP offers a dedicated Family plan that covers up to five family members under a single subscription. Each family member gets their own panic trigger, with shared location visibility so you can see where every covered member is and whether an alert has been raised.

Question 5

What is a dispatch console for security companies?

Accepted Answer

A dispatch console is command center software that lets security company dispatchers triage incoming panic alarms and route each one to the closest available response unit. DNP's Alert Dispatch Console handles alert intake, unit assignment, territory management, and billing from a single interface.

Question 6

How does a private security company use DNP?

Accepted Answer

A security company registers as a Provider on DNP, then configures their security operations — defining territories, control rooms, and operational zones. They onboard personnel with role-based access. When a customer triggers a panic alarm, the control room receives an instant alert, nearby available guards are identified, the dispatcher assigns a response team, and the guard receives incident details with navigation.

Question 7

What is a security guard tracking app?

Accepted Answer

A security guard tracking app is software that lets security companies monitor the real-time location and status of their field personnel. DNP provides live guard tracking, territory-based coverage mapping with geofencing, and priority rules for how alerts get routed.

Question 8

Does DNP replace official emergency services like the police helpline (15)?

Accepted Answer

No. DNP works alongside official emergency services like the police helpline (15) and rescue (1122). It acts as a supplementary coordination tool for private security dispatch.

Question 9

Is DNP available worldwide?

Accepted Answer

DNP is a globally accessible platform designed for deployment in any city or country where verified private security providers integrate with our network. If you are interested in bringing DNP to your market as an operating partner, technology licensee, or acquiring entity, visit our Partner With Us page.

Question 10

What types of protection plans does DNP offer?

Accepted Answer

DNP offers Individual plans (personal panic button for one person), Family plans (up to five members with shared visibility), Business plans (employee coverage with territory management and control room access), and Housing Society plans (community-wide protection with perimeter mapping).

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